Hello!
When a purchase of an ISBN is not automatically inserted into the work, we have a few hypotheses for the occurrence. They are:
1. The purchase has not yet been cleared by CBL.
2. The ISBN purchase was made for a book that has not had its publication completed or is no longer available online.
3. The ISBN purchase was made for a work, but another version of it was published.
Regarding items 2 and 3, it's important to explain in detail:
Each order is linked to the book code of the work being published. If you purchase the ISBN for work X, remove it, and publish a new one with code Y, the ISBN will not be automatically linked, requiring an adjustment from our team, okay? The solution is relatively simple: provide the book code and ISBN number to our team, and we will assist you with the adjustment :)
Oh, and very important: For your work to receive the ISBN, it needs to always be available on the website, as this is how CBL will validate the publication of the work automatically.
If you still need assistance, don't hesitate to contact us by clicking here
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